Hexley were highly professional and knowledgeable and through being proactive, patient and positive seemed to organise all elements of the work, including the numerous sub-contractors, with great ease whilst always putting NHB, as the customer, first. Your Project Manager remained highly visible and readily contactable throughout the project demonstrating a huge amount of experience and first-class customer service skills. The Hexley team negotiated the uniqueness of the Branch fantastically well and their cheerfulness and enthusiasm was noted by all members of staff; they were timely, considerate and flexible in their working approach throughout the project and their work was always carried out to the highest of standards. Trustworthy, hardworking, reliable, tidy, and courteous, Richard and Liam set the bar impeccably high

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